cmdbcloud

Amazon CloudWatch and CMDBCloud Monitoring

2011-12-30T02:45:00.000-08:00

We're very excited to announce our new monitoring features @ CMDBCloud:

Plugs directly into Amazon's CloudWatch for performance counters such as Processor, Memory, Disk, Network Bandwidth (you dont need to set anything up! and we support custom counters too)

Includes additional checks such as PING, HTTP and FTP for each instance or website.

You can group servers together into tags for easy management of monitors.

SMS and email alerts can be sent to your on-call engineers at no extra cost.

Monitoring events/alerts can be easily linked to incidents and problems.

We keep years worth of performance data so you can drill into the past to spot trends and plan capacity for the future.

Try the CMDB Cloud combination for yourself.

Our latest release, what's in it?

2011-10-25T04:00:00.000-07:00

Track your cloud servers and manage intricate service-level dependencies.
Auto-fast track incidents to the right people.
#Tags and Smart lists are now even smarter.
Enhanced SLA management including multiple SLA's per service.
Track bugs and feature requests in your releases.
Manage multiple IT environments (or contexts) in one interface.
Consolidate events from third party vendors such as IP Monitor, NAGIOS and Event Sentry

If you're not already in:
Try it today.

A Cloud based Helpdesk App with an ITIL Difference – CMDB cloud Software Review

2011-07-12T09:29:00.000-07:00

A Cloud based Helpdesk App with an ITIL Difference – CMDB cloud Software Review

"It's like facebook for your IT Services"

2011-04-05T05:39:00.000-07:00

Facebook is extremely good at managing the relationships and interactions between friends and family. It intrinsically knows what you'll be interested in and gives you the right information at the right time.

It is this concept that inspired CMDB Cloud, we give you the right information about your IT services at the right time, giving you the power to make informed decisions.

Everything from incidents, problems, changes, releases, infrastructure components and knowledge are all entities in their own right and can be linked to each other, commented on or re-posted. People who create relationships to these entities (possibly through being an owner or just following it) immediately receive alerts on activity throughout the whole dependency chain.

The characteristics of this type of information delivery mean that fire-fighters on the front-line have access to related infrastructure activity immediately and, similarly, problems managers have access to underlying, incident activity or recent changes/releases that may have affected a given situation. Try it today.

Service Management Dream Dashboard?

2011-03-30T08:25:00.001-07:00

If you think so too then check out www.cmdbcloud.com

Service management that doesn't cost the earth.

2010-12-20T09:53:00.000-08:00

Service management that won't squeeze your I.T budget! CMDBCLOUD offers truly affordable and integrated ITIL service management that really saves your organization time.

We automatically detect recurring incidents and make easy work of bundling them into a single, manageable problem record.
Service dependencies are automatically calculated through affected CI's saving time and making risk assessment far more usefull.
Linking incidents, problems, knowledge, change and release records together is so easy -you can even change how the relationships work.

Wether your looking to reduce downtime, work more efficiently or just have fun keeping your customers happy, give CMDBCLOUD a go today - we know you'll be impressed!

www.cmdbcloud.com

Change Management for your Cloud or Physical networks.

2010-09-24T05:39:00.000-07:00

So you have servers in the cloud and really enjoy the freedom and flexibility that cloud-life brings. But how do you keep track of changes, when resizing a server can be done in a matter of seconds and underlying network configurations are almost invisible at your cloud provider?

CMDBCLOUD tracks changes to your physical and cloud environments so that you can see exactly what's been happening over any period of time. See an overview of all changes made to your environment or pinpoint specific events like interfaces going from "up" to "down" or cloud server states changing from "active" to "stopped". You can view underlying changes to any configuration item making root cause analysis as easy as possible!

We know you don’t always have your network devices in one place, so we've made it possible to pull information from your physical datacenter or cloud providers in a couple of clicks giving you a consolidated view of your entire infrastructure and visibility over the dependencies between each component. We poll your infrastructure segments for change every 5-10 minutes.

You don't have to download anything, just create your account and get started.

Enjoy!
Team CMDBCLOUD.

Supported cloud providers:

Amazon EC2
Rackspace Cloud
GOGRID
Slicehost
Linenode

Rackspace and Amazon EC2 API's!

2010-08-08T11:35:00.000-07:00

cmdbcloud has just made it possible to import your Rackspace Cloud infrastructure including virtual clusters and NLB configurations. We want you to have a completely unified view of your cloud infrastructure across all providers. It doesn't matter if it's a physical or virtual portion of your infrastructure, visualize as one in a service orientated context.

Amazon EC2 connectors will be available in the coming weeks.

Start work now! http://www.cmdbcloud.com

Product Updates:

2010-07-30T02:19:00.000-07:00

Change management scheduling enhancements - auto suggested best time based on supporting service SLA work windows.

Auto Assign button may help avoid arguments in the office! Have your change requests evenly distributed based on past workload and an added element of randomness.

Streamlined Change Request creation cutting preparation time by up to 40%
Streamlined cmdbcloud interface now gives you more room to work and feels less cluttered.

Enjoy!
cmdbcloud Team

iPhone App coming soon

2010-07-13T10:25:00.000-07:00

Soon you'll be able to manage change on the move! - we'll keep you posted.

cmdbcloud is ready!

2010-07-13T10:02:00.000-07:00

Start managing change more effectively, your 1 month trial begins today:

Manage change requests online! No more documents floating through in-boxes or stuffed in folders.

Drill down through visual dependency maps for the IT infrastructure that supports your bottom line business services.

At a glance you can identify upcoming impacts or risks to services and immediately see recent changes to your environment.

Fully extensible environment including schema's, work-flow rules, page layout and even branding.

Instantly benefit from product enhancements and there's no software to install - Just log on!

Create your account

cmdbcloud BETA!

2010-06-30T03:01:00.001-07:00

Details to follow shortly. Watch this space.